Innovative Technology at Scale
• Build and refine software that unifies shipping, tracking, insurance, returns, recycling, and global tax compliance - all in one platform
Rapid Growth & Ambitious Scaling
•Opportunity to shape teams and products in a company doubling down on global expansion
Supportive, Collaborative Culture
•Employees describe a “supportive, empathetic, growth-driven environment” with leadership who “genuinely cares about employees”
•Strong commitment to Diversity & Inclusion (EDI rating 4.7/5) across gender, ethnicity, and orientation
Career Growth & Flexibility
• Clear career trajectories and internal mobility: engineering, product, operations, sales 97% of employees say they see meaningful progression.
• Flexibility-first working environment: remote/hybrid roles, supportive of new parents, and committed to work–life balance
Fast-Paced & Impactful
• Expect autonomy and influence. Our small but rapidly scaling teams give everyone a voice and visible impact.
Sustainability & Responsibility
• Work on solutions that reduce waste and promote reuse across the e-commerce world.
Join a mission-driven tech team
Returns should be working for you. With Swap, you can automate smarter exchanges, offer Shop Now credits, and connect every return to the rest of your ecosystem.
We’re now looking for an Engineering Manager (Group Level) to lead 4 high-performing teams responsible for the backbone of our platform. You will own product development velocity, shape the technical direction, and drive impact at scale, while empowering team leads and ICs to do the best work of their careers.
You will be a key player in designing, implementing, and maintaining our cloud infrastructure and CI/CD pipelines. You will report directly to the Head of DevOps and work closely with development and operations teams to automate processes, improve system performance, and ensure the security and stability of our applications.
This role will involve providing the highest level of support, ensuring customer satisfaction, effective communication as well as delivering exceptional customer service, and troubleshooting issues as they arise.
As a Carrier Manager, you will be responsible for developing and maintaining relationships with logistics carriers, negotiating competitive rates, and driving innovative partnership strategies to optimize costs and increase business growth.
As a Business Development Representative (BDR) at Swap, you will be a key player in driving our growth by identifying and generating new business opportunities.
As a Business Development Representative (BDR) at Swap, you will be a key player in driving our growth by identifying and generating new business opportunities.
Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth.
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