Swap: The First Agentic Storefront

The first agentic storefront

Swap replaces static websites with an AI-led storefront that guides shoppers from discovery to virtual try-on to checkout in one seamless journey.

Agentic Storefront

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Innovative brands scale with Swap

Customer Stories

The First Agentic Storefront

A storefront that thinks with every shopper

Increase conversion with every shopper

Swap 2x conversion rates through AI-guided storefront

Increase time on site

3x time on site with deeper customer engagement

First-party data

10x better customer with first-party keystroke level data that captures all intent end-to-end

Reduce returns with VTO

Up to 20% reduction in returns with better sizing, fit guidance, and virtual try-on

Increase conversion with every shopper

Swap 2x conversion rates through AI-guided storefront

Increase time on site

3x time on site with deeper customer engagement

First-party data

10x better customer with first-party keystroke level data that captures all intent end-to-end

Reduce returns with VTO

Up to 20% reduction in returns with better sizing, fit guidance, and virtual try-on

Agentic Storefront Key Performance Indicators

A next-generation sales channel for modern brands

2x

Higher conversion

3x

Time on site

20%

Reduction in return rate

CHRIS FORSCUTT
HEAD OF ECOMMERCE TECHNOLOGY

Since 2023, Swap has been a great partner — seamless Shopify integration, easy label generation, and a responsive team. Highly recommended.

CHANTELLE MOSS
HEAD OF CUSTOMER CARE

Swap transformed our business by automating processes, unlocking exchanges and gift cards, and providing powerful reporting. Returns are faster, customers happier, and the team is very helpful.

SOPHIE KENNETT
HEAD OF ECOMMERCE TECHNOLOGY

Swap replaced fragmented partners with one powerful platform — giving us visibility, control, and confidence across markets. From transparent duties to automated returns, they’ve streamlined ops and saved our team time.

ANN MCNULTY
HEAD OF CUSTOMER SERVICE

Swap streamlined our operations. We now ship globally from one 3PL with visibility, automated returns, and real-time control — all integrated with our WMS. What was complex is now simple and built for growth.

Agentic Commerce Platform

A living storefront, not a static site

Discovery Becomes Conversation

Greet customers with a branded shopping agent that understands what they’re looking for instantly.

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Try before they buy

Recommend products, build outfits, and enable virtual try-on to help customers fit and style.

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Checkout in the flow

Purchase directly through chat or voice without redirects, forms, or friction.

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From conversation to delivery

Power the full journey from discovery to checkout to fulfillment and delivery

Move Fast Now

Discovery Becomes Conversation

Greet customers with a branded shopping agent that understands what they’re looking for instantly.

Learn More

Try before they buy

Recommend products, build outfits, and enable virtual try-on to help customers fit and style.

Learn More

Checkout in the flow

Purchase directly through chat or voice without redirects, forms, or friction.

Learn More

From conversation to delivery

Power the full journey from discovery to checkout to fulfillment and delivery

Move Fast Now

“Overnight, retained revenue increased with the introduction of Swap.”

"Before, I had to do everything manually, but now Swap can process it all automatically, saving me a ton of time."

12% more revenue retained with Swap

“It’s the retained revenue through SHOP NOW that makes all the difference. On average we’re retaining 12% more revenue than what we were before our switch to Swap.”