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When the global gifting season that kicks off with Black Friday and Cyper Monday ends, the returns usually begin. Our guide to returns management is a must-have for ecommerce merchants looking to retain as much revenue from the busiest seasons and create loyal customers down the line. Read the full guide on the Swap commerce blog.

In the world of ecommerce, there are countless KPIs to monitor, but inventory turnover is one metric that most retailers prioritise. So, what exactly is inventory turnover? How can it be calculated, and what elements—such as the nature of your products or your return process—can influence the rate?In this guide, we’ll explore what inventory turnover entails, how to compute the turnover ratio, provide examples, and explain how to understand the results in relation to your specific business model.

Let’s talk logistics—yep, the nitty-gritty of getting products from your Shopify store into your customers' hands. It’s a wild ride, and if operations aren’t running like a well-oiled machine, things can quickly spiral into chaos. Enter: automated warehousing and fulfilment; the key to unlocking global growth and optimising revenue.

The global gifting season is one the busiest times in ecommerce, closing out the calendar year with high pressure on logistics. As ecommerce brands prepare for this peak season, efficient tracking becomes more than a convenience—it’s the backbone of successful delivery performance.

As the biggest ecommerce events of the year, Black Friday and Cyber Monday present Shopify stores with unparalleled opportunities to boost revenue, secure customer loyalty, and stand out in a crowded marketplace. Here’s how you can ensure your store is fully optimised for these critical sales days. 

Today’s ecommerce landscape is no longer confined by borders. While the global marketplace offers immense opportunities, it also has its unique challenges, especially when it comes to fulfilling international orders. From navigating complex customs regulations to managing multiple shipping partners, selling products to customers worldwide can be daunting.

Giving your inventory a second life.

Recent studies have shown that businesses lose billions annually due to missing, stolen, or damaged packages. For direct-to-consumer (D2C) brands, the financial and operational impact of these issues can be devastating without the right protections in place.

In the fast-growing and competitive world of ecommerce, establishing cost efficiency for a D2C business begins and ends with managing the returns, refunds, and exchanges. These operations are crucial for creating sustainable growth that goes beyond borders. As one of the more costly and complicated logistics, a streamlined process enhances all the right tools.

In the digital age, ecommerce is driving global trade and economic growth at a rapid pace. For merchants, venturing into cross-border business unlocks immense potential for expanding customer bases, increasing revenue, and scaling operations. Understanding what it means to engage in cross-border ecommerce and recognizing its key benefits and challenges are essential for any business aiming to grow worldwide.

Scaling your ecommerce business internationally unlocks new markets and possibilities for growth, but it also introduces complexities when it comes to shipping and customs. Understanding the distinctions between Delivered Duty Unpaid (DDU) and Delivered Duty Paid (DDP) is crucial for streamlining global operations.

Our same great app is available with instant download and plug-in to your Shopify store. If you’re new around here, Swap is the all-in-one logistics partner for your needs. Why, you might ask?

NRF's 2023 annual returns report tells a tale of two stories for the overall industry versus online retailers.

For Thomas Drew, he wasn’t just founding another company. He started a mission to transform mental health and holistic wellness. Since that day, 1AND1 has helped thousands of people along their wellness journeys.

Dom’s path into fashion, you could say, is the road less traveled – from IBM consultant to Lyft strategist to founder of Mantra, the best polo on the planet (and for the planet).

From day 1, Bianca Shames “was born a merchant” – today, she takes us through her journey from buying for her family’s boutique to running merchandizing for the world’s largest brands, including Gap, Victoria’s Secret, J.Crew, and Versace.

You hear that?! That’s the sound of the money counter from what you saved by using Swap

Not sure why something keeps getting returned? With Swap, all return reasons are tracked to identify what might be going wrong with your product (i.e. too short, wide, slim, oversized etc.).